I’m a UX designer focused on creating clear, useful, and human-centered experiences that solve real problems. My process begins with research conducting interviews, observations, and contextual inquiries to understand how people interact with the world around them. I use these insights to guide design decisions that improve usability, support business goals, and create meaningful impact. Through projects like CareSync, PlayMatters, and my work with the IRC, I’ve applied this approach in complex, real-world contexts translating research into actionable design strategies that improved access, clarity, and support for underserved communities.